Vodafone Turkey

Vodafone is one of the world’s leading mobile communication providers operating in more than 30 countries and partner with networks in over 50 more. Incorporated by the Vodafone Group, Vodafone Turkey, founded in 2006, that is Turkey’s second largest mobile communication company since 2014, provides services to 20.4 million subscribers. As the second biggest direct international investment of Turkey, Vodafone TR’s investment has exceeded 12 billion Turkish Liras since 2006. Currently Vodafone TR has more than 3300 employees, 1200 retailer stores and 43K stakeholders. Vodafone TR, whose goal is to promote Turkey to the global league in mobile communications, will continue to inspire and lead the digital transformation of Turkey. Telecommunication industry in Turkey is highly competitive and it emphasizes Time to Market (T2M) pressure. Therefore, inside the Vodafone TR IT, Agile transformation has started to shorten T2M and enhance quality in order to be able to provide competitive advantage to the business. Under this vision, Agile transformation inside Vodafone TR IT has been set as three steps.

Key Takeaways:

  • Establishment of scrum teams have triggered change at organizational structure and processes to the team focused way.
  • Improving processes with kaizen culture, team play and transparency comes within scrum led to achievement of success.
  • Organizational change took place and Agile Solutions have been established to protect and empower the agile mindset.
  • Within organizational change enterprise and consumer unit has splitter in order to align with the business unit.
  • While efforts on transparency, kaizen culture and communication are consistent, improving business involvement become the main focus.
  • With regard to share achievements and experiences obtained and to lead change among the whole enterprise, Enterprise Adoption will be established in the next phase.

Full Case Study:


4 Responses to Vodafone Turkey

  1. Jess says:


    I was just wondering if I can get some clarification as to when the case study was written. There are no dates on the document.

    Thanks. I look forward to hearing from you.

  2. Pilar Garcia says:

    Hello Vodafone Team,

    We are working on a new initiate to conduct or guide our costumers for Agile methodologies, I would like to ask you if it is posible, to review your Study case. In order to know what are your lessons learn and recommendation to an Organization that just recently are thiking to be more agile.

    Many thanks in advance for your reply.

    Best Regards

    Pilar Garcia

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